Monday, June 18, 2007

Why do they do that?

While I'm in a curmudgeonly mood (when is he not? you ask), why do merchants keep re-arranging stores? Today I was in my local CVS, a store that I kind of knew after they re-arranged it a few months ago, only to find that they've done it again. The powers-that-be are constantly re-doing parts of the Trader Joe's I go to, guaranteeing that I'll be lost for something, or maybe everything, on my list.

Memo to people in the retail business: It helps if your customers can find what they're looking for.

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